Frequently Asked Questions

Clear answers about HEVEA Genius

Everything you want to know about plans, signals, platform access, verification, and support — answered directly.

New here? Start with these.

The questions most people ask before they subscribe.

HEVEA Genius is a Bitcoin Wealth Intelligence Platform. We publish structured Bitcoin and Gold signals backed by a multi-layer conviction methodology — combining on-chain data, macro positioning, sentiment analysis, and proprietary technical indicators. Members access signals, conviction scores, market intelligence, and tools through a premium dashboard.
HEVEA Genius is designed for serious investors who want structured market intelligence, not noise. Whether you're positioning in Bitcoin, managing Gold exposure, or exploring mining — our platform gives you a clear, data-backed view of the market without requiring you to do the research yourself.
No. Signals are designed to be clear and actionable regardless of experience level. The conviction score, direction, and context are presented in a way that's useful whether you're a first-time investor or a seasoned professional.
Start with HODL at $12/mo if you want core Bitcoin signals. Move to PULSE ($29/mo) for Telegram alerts and Gold signals. Choose NEXUS ($49/mo) for the full platform including portfolio tools. INSTITUTIONAL ($99/mo) adds API access and priority support. All plans include a 30-day satisfaction guarantee.
You'll receive a welcome email with your login link, dashboard access, and any relevant Telegram or Discord invite links for your plan. Your dashboard is live immediately.

Membership

How plans work, what's included, and how to manage your subscription.

HEVEA Genius offers four plans:
  • HODL — $12/month. Core Bitcoin signals and signal archive.
  • PULSE — $29/month. Adds Telegram alerts, Gold signals, and deeper conviction data.
  • NEXUS — $49/month. Full platform access including portfolio tools, all assets, and advanced signals.
  • INSTITUTIONAL — $99/month. Adds API access, webhook delivery, and priority support.
Annual billing is available on all plans at a 20% discount.
Yes. All plans include a 30-day satisfaction guarantee. If you're not satisfied within the first 30 days, contact support for a full refund — no conditions, no questions.
Yes. You can upgrade or downgrade your plan at any time from your account settings. Upgrades take effect immediately. Downgrades apply at the next billing cycle.
None. All plans are monthly by default, with no lock-in period. You can cancel at any time.
Log in to your account at /account/, go to the Billing section, and follow the cancellation steps. Your access continues until the end of the current billing period.
The platform operates on a founding pricing model. Early members lock in their plan price permanently. Pricing may increase in future phases, but existing members are never affected.
All major credit and debit cards are accepted. Cryptocurrency payment options are under consideration for future updates.
Yes. Annual plans are available for all tiers at a 20% discount versus monthly billing. Prices are locked at your founding rate for the lifetime of your subscription.

Signals

How signals work, what they include, and how to use them well.

HEVEA Genius publishes signals on Bitcoin (BTC/USD), Gold (XAU/USD), and selected macro pairs. Coverage varies by plan — HODL includes Bitcoin, PULSE and above include Gold and additional assets.
Each signal includes a direction (LONG, SHORT, or NEUTRAL), the asset pair, a full HGX Conviction Score (0–100), sub-layer scores across on-chain, macro, sentiment, and technical indicators, plus a timestamp and blockchain verification hash.
Signals are produced by the HEVEA Genius Research Team using a proprietary multi-layer methodology. The process combines on-chain blockchain data, macro positioning indicators, market sentiment analysis, and technical pattern recognition. No signal is published without full conviction scoring across all layers.
Signal frequency follows market conditions, not a fixed schedule. Bitcoin signals are published as conditions evolve — typically several per month. Gold signals are published on relevant macro setups. The Oracle forecast is published weekly, every Sunday at 20:00 UTC.
The HGX Conviction Score is a 0–100 score that represents overall signal confidence. It aggregates four sub-layers: on-chain data, macro positioning, sentiment, and technical indicators. A score above 75 indicates high conviction. Scores below 50 are not typically published as actionable signals.
No. Signals are informational market intelligence, not personalized financial advice. HEVEA Genius does not manage assets, give investment advice, or take responsibility for trading decisions. Always apply your own judgment and risk management.
Signals are for personal use only. Distributing or republishing HEVEA Genius signals outside the platform violates the terms of service and may result in account suspension.
The Oracle is a weekly directional forecast for Bitcoin, published every Sunday at 20:00 UTC. It provides a broader strategic view of market positioning for the coming week, based on the same conviction methodology used for signals. Accessible at /oracle/.

Platform

How to access and use everything inside HEVEA Genius.

Signals are available in your dashboard at /account/ as soon as they're published. PULSE and above plans also receive Telegram alerts in real time. INSTITUTIONAL plan members can configure webhook delivery through the API.
Yes. HEVEA Genius installs as a native-style app on iOS and Android — no app store required. Visit /get-app/ on your mobile browser and follow the install instructions. The app gives you full dashboard and signal access from your home screen.
Yes. All paid plans include full Signal Archive access — every signal ever published, timestamped, scored, and filterable by date and asset. Access it from your dashboard or at /signals-archive/.
The dashboard is your central hub. From there you can view live signals, check HGX conviction scores, browse the signal archive, access Gold and Mining intelligence, review your account and billing, and connect your community channels.
Portfolio and tracking tools are available on the NEXUS and INSTITUTIONAL plans. These allow you to log positions, track entries in context of signal data, and monitor exposure across assets.
Yes. Gold signals and intelligence are available on PULSE and above. HEVEA Genius also provides access to a physical gold acquisition service through a partner — details at /gold-intelligence/.
Yes. HEVEA Genius provides Bitcoin mining intelligence, ROI calculators, and access to partner hosting services through the platform. Mining access is available on NEXUS and INSTITUTIONAL plans. Details at /bitcoin-mining/.
Telegram alert access is included with PULSE and above. Discord community access is included with all paid plans. Invite links are sent in your welcome email. If you lose access, contact support and it will be restored within 24 hours.
Tax report exports are available for NEXUS and INSTITUTIONAL plan members. Reports can be generated from the account section and are formatted for compatibility with common crypto tax software.
Yes. API access is included in the INSTITUTIONAL plan ($99/mo). It provides structured JSON signal data, webhook delivery, historical archive access, and key management. Full details at /api/.

Trust & Verification

How HEVEA Genius builds transparency into the platform.

Every signal published by HEVEA Genius is timestamped and hashed to an immutable blockchain record. This means signals cannot be edited, backdated, or altered retroactively. You can verify any signal's origin and timestamp independently — the reference hash is included in every signal record.
Yes. The Signal Archive at /signals-archive/ contains every published signal with its original timestamp, direction, conviction score, and outcome. The performance page at /performance/ provides a full track record built from this archive. Both are accessible to all paid members.
Outcomes are tracked against the original entry level and direction at the time of publication. Results are logged when a signal reaches its target, stops out, or is manually closed by the Research Team. No outcomes are retroactively adjusted.
The full track record is available at /performance/. It includes signal history, win rates by asset class, and conviction score distribution across outcomes. Performance data is available to all paid plan members.
HEVEA Genius launched in early 2026. The track record is live and growing with each signal cycle. We believe a short, verified record built transparently is more valuable than a long history of unverifiable claims.
Blockchain-verified signal records are permanent and independently accessible regardless of platform status. All published signals remain verifiable on-chain. In the event of service discontinuation, all members would receive advance notice and a prorated refund for remaining subscription time.

Affiliate Program

Earn recurring commission by referring members to HEVEA Genius.

HEVEA Genius operates a 5-level affiliate program. You earn a percentage of the subscription revenue from every member you refer — and from referrals made by the people you referred, up to 5 levels deep. Commissions are:
  • Level 1 (your direct referrals): 20%
  • Level 2: 7%
  • Level 3: 4%
  • Level 4: 2%
  • Level 5: 1%
Commissions are paid in Bitcoin via Binance Pay on the 1st of each month. The minimum payout threshold is $10 equivalent in BTC. Commissions below the threshold roll over to the following month.
Yes. An active HEVEA Genius subscription is required to participate in the affiliate program and receive commissions.
Referral attribution is permanent. Once someone subscribes through your referral link, they are linked to your account for the lifetime of their subscription.
Commissions from refunded subscriptions are reversed. Only confirmed, active subscriptions generate commissions.
Referral stats, commission history, and your unique referral link are all accessible from the Affiliate section of your dashboard.
Yes. Visit /affiliate/ to use the affiliate commission calculator and explore projected earnings at different referral volumes.

Still have questions?

Our team is here to help. Most answers are already in the docs — but if you need us, we're a message away.

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