Platform Documentation

Everything you need to use HEVEA Genius

From your first login to advanced API workflows — this is your complete guide to the platform. Structured, searchable, and designed to save you time.

Getting started

You're a few steps away from your first signal.

01

Choose your plan

Visit /pricing/ and select the plan that fits your goals. HODL starts at $12/mo. All plans include a 30-day satisfaction guarantee.

View plans →
02

Access your dashboard

After subscribing, log in at /account/. Your dashboard is your signal hub — everything is organized and ready.

Go to dashboard →
03

Connect your tools

Depending on your plan, connect Telegram, Discord, or configure API access. Your welcome email includes all the links you need.

What's inside the platform

HEVEA Genius is more than signals. Here's how the platform is structured.

Dashboard

Your central hub. View live signals, check conviction scores, and monitor your watchlist from a single screen.

Open dashboard →

Signal Archive

Every signal ever published — searchable, filterable, and timestamped with full conviction metadata.

Browse archive →

Oracle

Weekly directional forecasts built on on-chain data and macro positioning. Published every Sunday at 20:00 UTC.

View Oracle →

Performance

Full track record. Entry levels, outcomes, conviction scores across all signals since inception.

View performance →

Gold Intelligence

Physical gold positioning signals and access to partner acquisition services.

Explore →

Bitcoin Mining

Partner hosting access, ROI calculator, hardware intelligence.

Explore →

Platform reference

Detailed guides for the features you use most.

Dashboard

The dashboard is your primary interface. After login, you'll see your latest signals, your current plan tier, and quick access to all platform tools. Use the left nav to move between sections.

  • Live signal feed with direction, asset, and conviction score
  • HGX Score panel with sub-layer breakdown
  • Watchlist and portfolio tools (NEXUS and above)
  • Account and billing quick-access
Open dashboard →

Signals & Conviction

Each signal includes a direction (LONG/SHORT/NEUTRAL), an asset pair, and a full HGX conviction score. The score combines on-chain metrics, macro positioning, sentiment data, and proprietary indicators.

  • Conviction score: 0–100 (higher = stronger confidence)
  • Sub-layers: On-chain, Macro, Sentiment, Technicals
  • Signal archive accessible to all paid plans
  • Real-time alerts via Telegram (PULSE+) and webhooks (INSTITUTIONAL+)
Browse signal archive →

Billing & Plans

Manage your subscription from your account page. All plans are monthly or annual. Annual plans include a 20% discount and price-lock at your founding rate.

  • HODL $12/mo | PULSE $29/mo | NEXUS $49/mo | INSTITUTIONAL $99/mo
  • Annual billing available at /pricing/
  • Cancel or change plan anytime from /account/
  • 30-day satisfaction guarantee on all plans
View all plans →

Community Channels

Telegram and Discord access is plan-dependent. Your welcome email contains your invite links. If you lose access, open a support ticket and it will be restored within 24 hours.

  • Telegram alerts: PULSE and above
  • Discord community: all paid plans
  • Channel etiquette and rules are pinned at the top of each channel
Contact support →

Security & Account

Two-factor authentication (2FA) is available for all accounts and strongly recommended. Enable it from the Security tab in your account settings.

  • TOTP-based 2FA via any authenticator app
  • Password change available anytime
  • Session management from account settings
Security docs →

API access

Structured data delivery for teams, developers, and advanced workflows.

Programmatic signal access

The HEVEA Genius API provides programmatic access to signal data, conviction metadata, and archive endpoints. It is available on the INSTITUTIONAL plan.

  • JSON REST API with structured signal payloads
  • Webhook delivery for real-time signal push
  • Historical archive access
  • API key management from your dashboard
  • Dedicated priority support
Learn more about API access →
{
  "signal_id": "hg-btc-20260418-001",
  "asset": "BTC/USD",
  "direction": "LONG",
  "conviction": {
    "hgx_score": 81,
    "on_chain": 84,
    "macro": 78,
    "sentiment": 80,
    "technicals": 82
  },
  "published_at": "2026-04-18T09:12:00Z"
}

Mobile app access

HEVEA Genius installs as a native app on iOS and Android — no app store required.

Install in seconds

Visit /get-app/ on your mobile browser. Follow the iOS or Android install instructions to add HEVEA Genius to your home screen like a native app.

Full dashboard access

The mobile app gives you full access to your dashboard, signal feed, and account settings. Identical to the desktop experience.

Push-style alerts

Stay connected to the market. Pair with Telegram alerts for real-time signal notifications even when you're away from your desk.

Support

We're here when you need us. Here's how to find the right answer, fast.

FAQ

Most common questions are already answered. Start here before opening a ticket.

Browse FAQ →

Contact support

Reach our team by email or contact form. We typically respond within one business day.

Contact us →

Platform status

Check the current operational status of all HEVEA Genius systems in real time.

View status →

Security

Review our security practices, 2FA setup guide, and responsible disclosure policy.

Security docs →

INSTITUTIONAL plan members receive priority support response, typically within 4 business hours.

Common questions

Fast answers to the questions we hear most.

Where do I start with HEVEA Genius? +
Start by choosing a plan at /pricing/. After subscribing, log in at /account/ to access your dashboard and signals immediately.
How do I access the dashboard? +
Visit /account/ and log in with your credentials. Your dashboard is available immediately after subscription.
Where can I view signal history? +
The Signal Archive is accessible from your dashboard. All paid plans include archive access. Visit /signals-archive/ directly.
How do I install the app? +
Visit /get-app/ on your mobile device. Follow the on-screen steps to add HEVEA Genius to your home screen. Works on iOS and Android.
How does Telegram access work? +
PULSE and above plans include Telegram alert access. Your welcome email contains your invite link. Lost it? Contact support.
Where can I manage billing? +
Go to your account page at /account/ and navigate to the Billing tab. You can change plans, view invoices, or cancel from there.
Is API access available? +
Yes. API access is included with the INSTITUTIONAL plan ($99/mo). Full details at /api/.
How do I contact support? +
Visit /contact/ or email us directly. INSTITUTIONAL plan members receive priority response within 4 business hours.

Ready to explore?

The platform is designed to be clear, structured, and easy to use. If you ever get stuck — we're here.

30-day guarantee All plans include full docs access Support included