Legal

Privacy Policy

Last updated: March 26, 2026

1. Introduction

Hevea Investment (« we », « us ») operates HEVEA Genius at heveagenius.io. This Privacy Policy describes how we collect, use, and protect your personal information. We are committed to protecting your privacy in accordance with applicable data protection laws.

2. Information We Collect

2.1 Information You Provide

  • Account registration: name, email address, password
  • Payment information: billing address, payment method (processed by our payment provider — we do not store card numbers)
  • Communications: messages via contact forms or support requests

2.2 Information Collected Automatically

  • Usage data: pages visited, signals viewed, time on site
  • Device data: IP address, browser type, operating system
  • Cookies: session, preference, and analytics identifiers (see Cookie Policy)

3. How We Use Your Information

  • To create and manage your account and subscription
  • To deliver signals and platform features
  • To process payments and manage billing
  • To send transactional communications (confirmations, alerts)
  • To send marketing communications where you have consented
  • To improve, maintain, and secure the Service
  • To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share it with:

  • Service providers: payment processors, hosting, email delivery, analytics — all bound by data processing agreements
  • Legal authorities: when required by law or to protect our rights
  • Business transfers: in connection with a merger or acquisition

5. Data Retention

  • Account data: retained while active + 3 years after closure
  • Financial records: 7 years (legal obligation)
  • Marketing consent: until withdrawn + 3 years

6. Security

We implement TLS encryption in transit, encrypted storage, access controls, and regular security assessments. No method is 100% secure; we cannot guarantee absolute security.

7. Your Rights

You may request access, correction, deletion, or portability of your data, or withdraw consent at any time. Contact us at legal@heveagenius.io. We respond within 30 days.

8. Cookies

See our Cookie Policy for full details.

9. Governing Law

This Privacy Policy is governed by the laws of the British Virgin Islands.

10. Changes

We may update this policy and will notify you of material changes by email or site notice.

11. Contact

legal@heveagenius.io
Hevea Investment
Unit G, 15/F, TAL Building, 49 Austin Road, Kowloon, Hong Kong